1. Introduction

Easy & Fast is committed to protecting the privacy and personal data of its clients and end-users.

This Privacy Policy explains how we collect, use, process, and safeguard information in compliance with:

• Information Technology Act, 2000
• SPDI Rules, 2011
• Indian data protection principles
• Meta Business and WhatsApp policies
• RCS telecom guidelines

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2. Information We Collect

We may collect:

A. User Information

• Name
• Business name
• Email address
• Mobile number
• GST details (if applicable)

B. Device & Technical Data

• IP address
• Browser type
• Device identifiers
• Log data

C. Message Data

• Message templates
• Delivery reports
• Consent records
• Campaign analytics

D. Cookies

• Session cookies
• Preference cookies
• Analytics cookies

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3. Purpose of Data Collection

We collect data to:

• Provide messaging services
• Verify business accounts
• Process payments
• Improve platform performance
• Ensure regulatory compliance
• Prevent fraud

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4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm:

• You have obtained valid opt-in consent from recipients.
• You authorize Easy & Fast to process message-related data.
• You understand WhatsApp messages are processed through Meta servers.
• RCS data may pass through telecom operator systems.

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5. Legal Basis for Processing

We process data based on:

• Contractual necessity
• Legal compliance
• User consent
• Legitimate business interests

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6. How We Use Collected Data

We use information to:

• Enable WhatsApp Official API services
• Send RCS communications
• Manage billing and accounts
• Provide customer support
• Comply with Indian laws

We do not sell personal data.

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7. Data Retention & Deletion

Data is retained:

• For the duration of active service
• As required by law
• For dispute resolution

Users may request deletion subject to legal and compliance obligations.

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8. Data Sharing with Third Parties

We may share limited data with:

• Meta Platforms (WhatsApp)
• Google (RCS infrastructure)
• Telecom operators
• Payment gateways
• Government authorities (if legally required)

All third parties are expected to follow strict data protection standards.

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9. Security Measures & Encryption

We implement:

• Secure servers
• SSL encryption
• Access controls
• Role-based permissions
• Regular security monitoring

However, no system is 100% secure.

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10. Cookies & Tracking Technologies

Cookies help:

• Improve user experience
• Track session activity
• Analyze traffic patterns

Users may disable cookies via browser settings.

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11. Data Transfer & Storage

Data is primarily stored within India or on compliant cloud infrastructure.

Cross-border transfers (if any) comply with applicable legal safeguards.

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12. User Rights

Users have the right to:

• Access their data
• Correct inaccurate data
• Request deletion
• Withdraw consent (where applicable)

Requests may be sent via email.

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13. Policy for Children

Our Services are not directed at individuals under 18 years of age.

We do not knowingly collect data from minors.

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14. Updates to Privacy Policy

We may update this Privacy Policy periodically.

Changes will be published on our website with updated revision date.

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15. Governing Law (India)

This Privacy Policy is governed by the laws of India.

Courts in Nanded, Maharashtra shall have exclusive jurisdiction.

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16. Contact Information

Easy & Fast
UDYAM-MH-21-0063074
Shop No. 57, Alibhai Tower, Shivaji Nagar, Nanded, Maharashtra – 431602
Email: Arvindpatil555999@gmail.com
Contact: +91 9545555999